AI disclosure rules are arriving in 2026. Here's what changes on your calls.
Multiple jurisdictions, one default: the AI says it's an AI. What that means for your scripts and your recordings.
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Editorial note: this piece is still an outline — the section list below is what it will cover. The full article is being drafted.
Several jurisdictions across the region are converging on the same default: if a caller is speaking to an AI, the AI has to say so. The wording differs, the timing requirements differ, and the record-keeping obligations differ — but the direction of travel does not.
This piece will map what is arriving in 2026, what it means for the opening seconds of a call, and what it means for the recordings you are already keeping.
What this article will cover
- Jurisdiction-by-jurisdiction summary of disclosure requirements.
- Where disclosure has to sit in the call flow, and what counts as sufficient.
- Consequences for consent, retention, and compliance recording.
- Why we ship disclosure on by default rather than as a configuration option.